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what phone number do you call when you have lost your direct express card

by Denis Schinner Published 1 year ago Updated 8 months ago
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How do I contact direct express customer service?

Nov 08, 2015 · For any questions, customers can call Direct Express at: Customer Service: 1-888-741-1115 Hearing impaired: 1-866-569-0447 International: 1-765-778 …

How do you report a lost direct express card?

Sep 01, 2013 · Direct Express Lost Card Replacement. As soon as you find out that your Direct Express Card is lost or stolen, immediately call the Direct Express card Customer Service Department, at 1 (888) 741-1115 (toll-free). If you are calling from outside the U.S, call 1-765-778-6290 (Collect). A customer service representative will assist you and a new card will be sent to …

How do I contact a live person at direct express?

Aug 09, 2021 · Option 1 – Call the Direct Express Phone Number. You can call Direct Express customer service at 1-888-741-1115 for assistance. If you are calling from outside the United States, call 1-765-778-6290. Customer support agents are available 24/7 to help you with your questions. Option 2 – Write to Direct Express Card

How to contact American Express lost card?

Apr 12, 2019 · If your Direct Express Card is lost or stolen, immediately call the Direct Express customer service department at 1 (888) 741-1115. Calling right away will help make sure you aren’t held responsible for any unauthorized transactions made with your lost card. Receiving a replacement card can take as long as 10 business days, but your funds will be available on the …

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Who do I call to get a new Direct Express card?

If your card was lost or stolen, you will need to call Direct Express customer service at 888-741-1115, and your card will be replaced upon request. You get one free card replacement per year. After that, you are charged a $4 fee. If your card is about to expire, you will automatically be issued a new card.Apr 15, 2019

How do I contact a live person at Direct Express?

PHONECustomer Service. 1-888-397-1980. 7am-12 Midnight EST, 7 days a week.Express Credit Card Customer Service. 1-800-201-4955 (TDD/TTY 1.800.695.1788) Monday - Saturday 8am-9pm ET. Automated system available 24 hours, 7 days a week.Public Relations. 1-800-934-4437.

How do I get a replacement Social Security card from Direct Express?

If your Direct Express® card is lost or stolen, immediately call the Direct Express® card toll free Customer Service Department number on the back of your card. Replacement card will arrive by standard mail within 7 to 10 days.

What is the phone number for American Express customer service?

(800) 528-4800American Express / Customer service

How do I find my Direct Express account and routing number?

Direct Express doesn't make account and routing numbers publicly available for their cards. You will be assigned an account number and Comerica Bank (the card's issuer) does have a routing number, but you won't need it. You just need to sign up and activate your card.May 7, 2020

Can you track your Direct Express card?

Direct Express does not provide a tracking number for new cards that are mailed. If you have waited for more than 10 business days and your card has still not arrived, we suggest you call the Direct Express Customer Support phone number (888-741-1115) to find out what the issue is.

Can I get money off my Direct Express card without the card?

You cannot withdraw money from Direct Express without the card. The only ways to withdraw money are at an ATM, by obtaining cash back at a retail location, or by visiting any bank or credit union that displays the MasterCard acceptance mark and getting cash from a teller.May 15, 2019

How do I order a Direct Express card?

It's quick and easy to sign up for the card. Call the toll-free Direct Express® hotline at 1-800-333-1795. Also, Social Security can help you sign up.

How to contact Direct Express if card is stolen?

As soon as you find out that your Direct Express Card is lost or stolen, immediately call the Direct Express card Customer Service Department, at 1 (888) 741-1115 (toll-free). If you are calling from outside the U.S, call 1-765-778-6290 (Collect). A customer service representative will assist you and a new card will be sent to you.

Is Direct Express a scam?

Because most of the users of Direct Express cards are seniors, scammers have actively been trying to defraud cardholders – thinking that seniors are an easy target. But you can fight back. You should take steps to protect your card and personal information at all times.

Can you replace a lost Direct Express card?

One of the features we like about the Direct Express Card is the ease with which you can have a lost or stolen card replaced. Direct Express lost card replacement can be done in one easy step. But you will need to provide some information to help customer service to properly identify you. This is important because while you are eager ...

How to Speak to a Live Person at Direct Express

Call Direct Express Customer Service toll-free at 1-888-741-1115 (available 24/7)

Before You Call Direct Express Phone Number

Before you call the Direct Express Customer Service team, it is important to know what the top issues people call customer service for and what you should expect if you are calling about one of the following issues:

Check Direct Express Card Balance

There are 4 ways you can check the balance on your Direct Express Debit card:

How to contact Direct Express if card is stolen?

If your Direct Express Card is lost or stolen, immediately call the Direct Express customer service department at 1 (888) 741-1115. Calling right away will help make sure you aren’t held responsible for any unauthorized transactions made with your lost card. Receiving a replacement card can take as long as 10 business days, ...

When was wallethub last updated?

@WalletHub • 04/12/19#N#This answer was first published on 01/10/17 and it was last updated on 04/12/19. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

Is editorial content reviewed or endorsed by any company?

Editorial and user-generated content is not provided, reviewed or endorsed by any company.

How to report a lost Direct Express card?

You may call customer service to: 1 Report a lost or stolen card 2 Get your Direct Express Card Balance 3 Review fee schedule 4 Ask questions about unauthorized transactions 5 File a dispute 6 Get a replacement card issued 7 Find information on in-network ATM brands 8 Reset your password reset 9 Change your ATM pin number changes, and more.

How to contact Direct Express?

Direct Express Contact Phone Number. To reach customer service and speak to a live person, call the following numbers: Call 1-800-333-1795 (toll-free) and sign up to receive your payments on the Direct Express Card. This is only for those who do not currently have a card or have not signed up yet to get their payments sent to the card.

How much customer satisfaction does Direct Express have?

The United States Department of the Treasury reported in January 2020 that there is a 94% customer satisfaction with the Direct Express card.

How long does it take to get a replacement Direct Express card?

Some cardholders have reported waiting as long as 3 weeks to get a replacement card in the mail.

How many fraud cases were there in 2017?

According to information provided by Comerica, in the one year after the feature was introduced to all Direct Express cardholders in August 2017, there were 480 cases of fraud. The total amount of confirmed fraud is almost $460,000, an average of nearly $1,000 stolen per affected individual.”.

Lisa Cahill, Credit Cards Moderator

This answer was first published on 04/15/19. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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We are committed to being fully transparent with our readers. Opinions expressed here are the author’s and/or WalletHub editors'. WalletHub editorial content on this page is not provided, commissioned, reviewed, approved or otherwise endorsed by any company. In addition, it is not any company’s responsibility to ensure all questions are answered.

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