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suntrust card fraud phone number

by Anabel Pfeffer Published 1 year ago Updated 8 months ago
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800.447.8994

How do I report fraud to SunTrust?

If you have provided personal or account information in response to what you believe to be a fraudulent email or Web site, contact a SunTrust representative immediately by calling 800.227. 3782 or visit suntrust.com/alert and complete the Online Fraud Form.

How do I report suspicious activity to my bank account?

Report any fraudulent accounts to the appropriate financial institutions. Place a fraud alert by contacting one of the three credit bureaus (that company must tell the other two): Experian layer (888-397-3742), TransUnion layer (800-680-7289) or Equifax layer (888-766-0008).

How do I dispute a charge on my SunTrust debit card?

I need to report a charge I don't recognize. You can: Contact your local Truist branch. Call 844-4TRUIST (844-487-8478)

How do I block a transaction on SunTrust?

Go to the SunTrust website and login to your account. Click on the "Customer Service" link at the top of the page. Locate the "Account Services" section and click on the "Stop Payment on a Check" link.

How can someone use my debit card without having it?

There are several ways a crook could get a hold of your debit card number without actually having your card in their hands. They may have placed a skimmer on a gas pump or they may have phished you via email.

What if a scammer has my phone number?

If the worst happens and a scammer gains access to your phone number, you still have options: Contact your service provider immediately and explain the situation. If need be, ask them to put a temporary freeze on your line so that scammers can't use your number.4 days ago

What is the phone number for SunTrust customer service?

(800) 786-8787SunTrust Banks / Customer service

How do I get my money back from unauthorized transactions?

At the latest, you must notify your bank within 60 days after your bank or credit union sends your statement showing the unauthorized transaction. If you wait longer, you could have to pay the full amount of any transactions that occurred after the 60-day period and before you notify your bank.Aug 25, 2020

Are you liable for unauthorized debit card charges?

According to the FTC, if you report a missing debit card before any unauthorized transactions are made, you aren't responsible for the unauthorized transactions. If you report a card loss within two business days after you learn of the loss, your maximum liability for unauthorized transactions is $50.

Can I block someone from taking money from my bank account?

Even if you have not revoked your authorization with the company, you can stop an automatic payment from being charged to your account by giving your bank a “stop payment order.” This instructs your bank to stop allowing the company to take payments from your account.Nov 23, 2015

How can I cancel a pending transaction on my debit card?

You may be able to cancel a pending credit or debit card transaction by contacting the merchant and asking them to cancel the sale. But the timing is important. Reaching the seller in the day or two before a pending charge posts to your account balance or before the item ships can help smooth the path.Jan 31, 2022

How do I cancel my SunTrust debit card?

Bank Account or Debit/Credit Card Information Contact the issuing bank to cancel your card, place stop payment on checks, freeze your account(s) that have been compromised and open new ones (as needed). Call 877.864. 0197 to report a lost or stolen SunTrust Credit Card.

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