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jcpenney credit card department phone number

by Ona Kuhic Published 1 year ago Updated 5 months ago

How do you contact JCPenney?

Feb 19, 2022 · Contacting JCPenney Card Services - by phone or otherwise. While 800-527-4403 is JCPenney Card Services's best toll-free number, it is also the only way to get in touch with them.

How do I Find my JCPenney credit card number?

Feb 13, 2022 · JCPenney Customer Service Phone Number (800) 322-1189, Email, Help Center. Supermarkets and Malls.

How to contact JCPenney?

Call 1-800-322-1189. Tweet us @ askJCP. Orders & Shipping. Track My Order. Change/Cancel Order Policy. Return Policy. Shipping Information. JCP Credit Card. Pay Bill & Manage Account.

What is the number to JCPenney customer service?

If you still have questions after reviewing the information on this page, please contact JCPenney Credit Services. For U.S. cardmembers, call 1-800-527-4403 for internet support (or 011-800-527-4403 for residents of Mexico) and 1-800-542-0800 for general inquiries, during the following hours of operation:


What is JCPenney's phone number?

(800) 322-1189JCPenney / Customer service

How do I contact JC Penney customer service?

Product Information. Product Recalls. Recycling. Jewelry Protection Plans & Repair. Frequently Asked Questions.Pricing & Payment. Our Lowest Price Guarantee. Pricing, Sales Tax, & Promotions. Check Gift Card Balance. Rebates. Payment Options.Contact Us. Email [email protected] Call 1-800-322-1189. Tweet us @ askJCP.

Can you pay JCPenney bill over the phone?

(800) 527-4403JCPenney / Bill pay

What bank issues JCPenney credit card?

Synchrony BankThe JCPenney Credit Card is issued by Synchrony Bank.

How do I contact JCPenney?

You may contact JCPLine toll-free at 1-800-527-0063, or you may visit www.JCPLine.com. Associates and others outside the United States may call a toll-free or local international number.

How do I find out my JCPenney credit card number?

Follow these steps:Go to the JCPenney online credit center.Enter your user ID and password.Check the “Remember User ID” box if you're using your own computer and visit the website frequently.Click the “Secure Login” button to view your JCPenney account details.More items...•Dec 8, 2017

How do I pay my JCP bill?

Go to the JCPenney online payment center and log in using the user ID and password you selected. Select the “Pay my Bill” link. Enter your checking account information, payment amount and payment date. You'll also need your bank's routing number to complete the payment.Feb 23, 2021

How can I pay my JCPenney bill?

You may pay your bill by mail, at any JCPenney department store or online through the JCPenney Online Credit Center. Click here to find out more about online payment service. To pay in store: Present a check, money order or cash at any JCPenney department store.

How do I pay my JCPenney credit card?

Ways to Make a JCPenney Credit Card PaymentOnline: Log in to your online account and click on “Pay My Bill.”By mail: Send a check or money order (but not cash) to SYNCB / P.O. Box 960090 / Orlando, FL 32896-0090. ... At a branch: You can make a payment at any Synchrony Bank branch during normal business hours.Aug 2, 2021

Can I use my JCPenney credit card at Walmart?

No, JCPenney credit cards are exclusively used at JCPenney stores, JCPenney.com, Sephora sites inside JCPenney stores, Sephora.com, Rite Aid, and Riteaid.com. Therefore they cannot be used at Walmart.

Is my JCPenney card still active?

In order to check your JCPenney credit card application status, you will need to contact Synchrony Bank's customer service department. You can do so by phone (1-855-220-3806) or online. Either way, you'll receive a decision in the mail within 10 business days.Jun 17, 2020

Do JCPenney credit cards expire?

JCPenney credit cards do not have an expiration date. I can't use it online without one... You may select JCP credit card on check out and it will not ask for one. If, you're having trouble placing your order you may call 800-322-1189 and a representative will be happy to place the order for you.Apr 28, 2020


Pros: Product, I have done business with jcpenney for decades, I dont see any right now, Customer service, Coupons

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This sow has been closed done for already a year now. Their customer service was horrible anyhow. There's sui many thieves around this town that the store employees began treating even regular customers as drug addict thieves. Would give negative 5 stars or no stars if I could.

JC Penny cares

The JC Penny's in Augusta, GA is awesome! There were very helpful employees throughout the store. The young man that worked in a totally different department did not mind helping me find my son the right size jeans and the ladies behind the counter also direct me where the great deals were for my daughter. Thank You JC Penny's!

Extra Special Customer Service

I am extremely happy with the extrodinary customer service that I have receved at my local JC Penny's store here in Alb., NM. Also know that when they have a sale the customer always comes out on top with more for a small amount of money.

Want to know why I am not getting my Birthday Certificates?

I have two credit cards shop at your store at least once a week if not more sometimes. I had my Visa, and other credit cards linked to the two JC penny cards because I was told that they would all work conjointly. Now being told that this is not true.

J.C. Penney's Customer Service in Alabaster, AL 35007

Customer Service for J.C. Penney's in Alabaster, AL 35007 has never resolved one single issue for me. I always take whatever I am having a problem with back to the store and have the in house Customer Service to help and they are really good. I suppose it could have something to do with the store being smaller.

Incompetent Customer Service

My problems are too numerous to go into detail, but suffice to say, I am completely frustrated by the total lack of knowledge by anyone answering the 800 number. I am currently still trying to get someone at JCP to actually solve my problem. So far nothing but falsehoods and disingenuous apologies.


For generations, Christians have sung "Do You Hear What I Hear?" to celebrate the birth of our Savior, Jesus Christ. To hear you corrupt that beautiful carol in order to sell your products is so offensive I cannot find enough CLEAN ways to express myself.

Address of Jcpenney Corporate Headquarters

The address of Jcpenney Corporate Headquarters is 6501 Legacy Drive, Plano, TX 75024, United States.

Contact Number of Jcpenney Corporate Headquarters

The contact number of Jcpenney Corporate Headquarters is +1-800-322-1189, +1-972-431-1000, Fax:+1-972-431-1362.

Credit and Debit Card Options

We accept JCPenney Credit Cards as well as Discover, Visa, MasterCard and American Express cards.

Gift Cards and E-Gift Cards

We accept JCP gift cards and e-gift cards. If your purchase exceeds the amount available on the gift card, another form of payment will be required for the difference.


PayPal option is available for orders shipping to addresses in the U.S.

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