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jcpenney credit card contact phone number

by Mr. Amari Hoeger IV Published 1 year ago Updated 10 months ago

What is the phone number to the JCPenney credit card?

1-800-542-0800If you have specific questions about your JCPenney Credit Card account that are credit-related or account-related- including changing your mailing address-and you can't find what you're looking for in the FAQ section of the JCPenney online credit center, please call JCPenney Credit Services at 1-800-542-0800.

How do I contact JC Penney customer service?

Product Information. Product Recalls. Recycling. Jewelry Protection Plans & Repair. Frequently Asked Questions.Pricing & Payment. Our Lowest Price Guarantee. Pricing, Sales Tax, & Promotions. Check Gift Card Balance. Rebates. Payment Options.Contact Us. Email [email protected] Call 1-800-322-1189. Tweet us @ askJCP.

How do I pay my JCPenney bill?

You may pay your bill by mail, at any JCPenney department store or online through the JCPenney Online Credit Center. Click here to find out more about online payment service. To pay in store: Present a check, money order or cash at any JCPenney department store.

What bank issues JCPenney credit card?

Synchrony BankThe JCPenney Credit Card is issued by Synchrony Bank.

How do I contact JCPenney?

You may contact JCPLine toll-free at 1-800-527-0063, or you may visit www.JCPLine.com. Associates and others outside the United States may call a toll-free or local international number.

Does JCPenney have online chat?

Online ChatJCPenney / Customer service chat

Can you pay JCPenney bill over the phone?

(800) 527-4403JCPenney / Bill pay

Can I use my JCPenney credit card at Walmart?

No, JCPenney credit cards are exclusively used at JCPenney stores, JCPenney.com, Sephora sites inside JCPenney stores, Sephora.com, Rite Aid, and Riteaid.com. Therefore they cannot be used at Walmart.

Can you pay your JCPenney credit card with a debit card?

Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account.

Do JCPenney credit cards expire?

JCPenney credit cards do not have an expiration date. I can't use it online without one... You may select JCP credit card on check out and it will not ask for one. If, you're having trouble placing your order you may call 800-322-1189 and a representative will be happy to place the order for you.Apr 28, 2020

Does CVS accept JCPenney credit card?

A JCPenney credit card can only be used at JCPenney, 5 Star Outlet Stores and select Rite Aid and CVS locations. If you are shopping at JCP and want to pay for your purchases with your JCP credit card, but don't have your card with you, the cashier can help you. They will ask you for ID and look up your account.

Is my JCPenney card still active?

In order to check your JCPenney credit card application status, you will need to contact Synchrony Bank's customer service department. You can do so by phone (1-855-220-3806) or online. Either way, you'll receive a decision in the mail within 10 business days.Jun 17, 2020


Pros: Product, I have done business with jcpenney for decades, I dont see any right now, Customer service, Coupons

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Topics from recent customer chat windows

I purchased a beautiful white down comforter less than a year ago. I washed it exactly...

Chatting with JC Penney Customer Service

Live chat with JC Penney by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with JC Penney about. We can usually help ensure a better outcome.

Contacting JC Penney

While JC Penney does offer live chat as a way to get help, they also have a phone number. In total, there are 5 ways to get in touch with them. The best phone number for JC Penney is their 800-322-1189 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it.

Are JC Penney and GetHuman affiliated?

GetHuman and JC Penney have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Credit and Debit Card Options

We accept JCPenney Credit Cards as well as Discover, Visa, MasterCard and American Express cards.

Gift Cards and E-Gift Cards

We accept JCP gift cards and e-gift cards. If your purchase exceeds the amount available on the gift card, another form of payment will be required for the difference.


PayPal option is available for orders shipping to addresses in the U.S.

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