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direct express card dispute dept phone number

by Camryn Daugherty Published 1 year ago Updated 8 months ago

How do I dispute a charge on my Direct Express card?

1-888-741-1115. 1-866-569-0447 (for the hearing-impaired)...Prepare the following info to speed up the process:Your Direct Express card number.The transaction you want to dispute (date of the transaction, the amount spent, the vendor's name and location)Your full name.Date of birth.Your Social Security number.

How can I speak to a live person on Direct Express?

Call One of These Direct Express Numbers to Speak To a Live Person. To contact Direct Express customer service, call the Direct Express phone number on the back of your card (1-888-741-1115). For TTY, call 1-866-569-0447. The International Collect Direct Express phone number is 1-765-778-6290.

How can I get my money back from Direct Express?

Withdraw money from a Direct Express® card surcharge-free network ATM. Go to any bank or credit union that displays the MasterCard® acceptance mark and get cash from a teller free of charge.

How do I get a replacement Direct Express card?

If your card was lost or stolen, you will need to call Direct Express customer service at 888-741-1115, and your card will be replaced upon request. You get one free card replacement per year. After that, you are charged a $4 fee. If your card is about to expire, you will automatically be issued a new card.Apr 15, 2019

Can I track my Direct Express card?

Direct Express does not provide a tracking number for new cards that are mailed. If you have waited for more than 10 business days and your card has still not arrived, we suggest you call the Direct Express Customer Support phone number (888-741-1115) to find out what the issue is.

Can my Direct Express card be garnished?

If your benefits are loaded onto a Direct Express card or into another prepaid account, they are automatically protected from garnishment just like money in a checking account. government debts such as back taxes or federal student loans, and debts for child or spousal support.

Is Direct Express only for Social Security?

Who is eligible for Direct Express® Prepaid Debit Card? Anyone receiving Social Security, Supplemental Security Income, VA or other federal benefit payments can enroll.

What is Direct Express emergency cash?

Direct Express emergency cash feature lets users gain access to cash up to $1000. The money is then transferred to a Direct Express credit card if you do not have the card linked to your account. The program permits cardholders to open their accounts regardless of circumstances, even without a credit card.Oct 11, 2021

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