How do I contact DCU customer service?
The Information Center can be reached at 800.328. 8797, weekdays from 8:00 am to 9:00 pm and Saturdays from 9:00 am to 3:00 pm, Eastern Time. Easy Touch Telephone Teller (Press 2) – Provides 24-hour access to your accounts by touch-tone phone. All you need is your Member Number and PIN to login and use it.
How do I check the balance on my DCU card?
Using the DCU Visa Gift Card Gift Card Services Online – Register your card, get up-to-date account balances, and make inquiries online. You can also call Gift Card Customer Service 24 hours a day, 7 days a week at 866.224. 9267.
Why is my DCU card getting declined?
Joint owners and authorized users may be informed for the reason their card is being declined if it is due to Card Setting controls. In order to change a setting so a joint owner or authorized user can complete a transaction, we will need to first speak with the primary account holder.
Do you have to be a member of DCU to get a credit card?
Find the Right Card for You Please note, membership is required to open a DCU Visa® Platinum credit card.Jul 9, 2021
What is my DCU credit card account number?
You can find your member number on any current statements you have with DCU; ie: Mortgage, Visa or account statement. You may call DCU at 800.328. 8797 and speak to a Member Service Representative and request to have your member number mailed to you.
How do I enable quick balance in DCU?
Quick BalanceLog into Mobile Banking.Select Settings, Personal devices and then Mobile device.Select Register this device and slide Enable Quick Balance to On.Enter the one-time password to activate Quick Balance and Save.
How can I activate my debit card?
You can perform an ATM card activation by:Opening the envelope sent by the bank. It has your four-digit PIN and debit card.Insert the debit card in the ATM.Input the debit card number and the ATM pin provided by the bank.Create a new ATM pin.Follow the directions on the machine to enter your new ATM pin.Oct 13, 2021
How can I activate my debit card online?
Debit/Credit Card Activation via Internet BankingGo to the official net banking site of your bank.Log in with your User ID and IPIN.Select the 'Card Activation' option.Enter your card number and expiry date of your new card, and your date of birth.Select 'Submit'More items...•Jul 6, 2021
Why can't I use my Visa debit card online?
Why does my Visa Debit not work online? Your Visa Debit may not work online due to something simple, like there being insufficient funds in the account, or because your card has been blocked by your bank as a security measure. It could also be a problem with the site where you're trying to make your purchase.Apr 14, 2021
How long is DCU account number?
8 digitsThis is the middle set of numbers (8 digits) on the bottom of your checks. For simplicity and accuracy, you may want to provide them a voided personal check for the account receiving funds. To deposit funds to your DCU Savings Account, provide your employer or other payment provider with your DCU Member Number.
Is member number the same as account number?
Please Note: An Account Number is separate from your Member Number. Your Member Number identifies your membership as a whole, while an Account Number is a unique 14-digit number assigned to a specific account. Each account type (checking, savings, loan) will have a different Account Number.
What is a DCU Plus member?
Plus Benefits. Plus Benefits include all the Basic Benefits above and these additional benefits. Free use of non-DCU ATMs – otherwise $1.50 per transaction. Up to $5 per month in non-DCU ATM surcharge reimbursements. Free optional monthly FICO ® credit score in Online Banking.