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citibank gtc card phone number

by Casimir Farrell Published 1 year ago Updated 5 months ago
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1-800-950-5114

How do I contact Citibank by phone?

May 18, 2020 · Your Citi Government Travel Card makes it easy for you to purchase travel and travel-related services, reduces the need to carry cash, and assists you with record keeping. If you have any emergency situations, you can contact us toll-free 24 hours a day, seven days a week. What is the phone number for Citi Cards? 1-800-950-5114

How to contact Citibank?

Please call: 1-800-200-7056. Enter in your 16-digit DoD Travel Card account number. Enter the last 4-digits of your Social Security number. Wait for system to provide balance, available credit, available cash, last payment posted and next payment due. Press or say '2' for pay by phone automated payment.

How to call Citibank?

charged to your Citi Government Travel Card. For more information regarding this policy or to file a claim, call 1-800-418-1515. Key Responsibilities As a Cardholder, you have a number of responsibilities. It is important to understand these responsibilities. You are responsible for understanding your Agency/Organization’s

What is Citibank customer service phone number?

Citi representatives are available to answer your questions and help you learn more about Citi. About Our Company. Citi Careers. Citi Investor Relations. Media Inquiries. Global Government Affairs. 202-879-6800. Citi Community Development. Citi Foundation.

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How do I get a new GTC card?

If your card becomes worn out, damaged or defective in any way, contact the Citi Customer Service Center to request a replacement card. In the U.S., please call 1-800-790-7206. Outside the U.S., call Citi collect at 904-954-7850.

How do I check my GTC balance?

Check Account Balance in GTCLog into the GTC.In the bottom part of the screen, accounts will be displayed and the balance showed. Click on each account for more information or account history.

How do I pay my GTC bill?

You can make a payment using a valid checking account. You must also have the routing number available....Other acceptable payment options available to Defense Government Travel Card clients include:Mailing Payment to Citi.Pay By Phone.Online Payments.Wire Payments.Auto Payment.

How long do you have to pay off GTC?

DFAS must pay within 30 days of the filing (See TTRA, Section 030801. A). If properly done, travelers should not have to pay before reimbursement. The bottom line is that travelers should submit their travel voucher in a timely manner and make prompt payment of any charges.Oct 9, 2008

How do I log into my Citibank government travel card?

If you have not already signed up for the CitiManager ® tool, please log on to www.citimanager.com/login and click on the 'Self registration for Cardholders' link. From there, follow the prompts to establish your account.

How do I find my GTC account number?

Look at the back of your Debit Card. The number on the white strip before CVV no. is your account number.

How can I pay my GTC by phone?

Inside the U.S., simply call us toll- free at 1-800-790-7206, 24 hours a day, seven days a week, every day of the year. Outside the U.S., call collect at 904-954-7850.

How do I pay my Citi Commercial card?

How do I make a payment online?Log in to CitiManager.If you have appropriate access to make a payment online, you will see a Payments tab at the top of the screen.You must first add a 'Pay From' account. ... Enter in the Routing Number and the Pay From account (the checking/savings account number).More items...

Can I pay my government travel card online?

Online Payments via CitiManager You can make a payment to your individually billed travel card account using the CitiManager online tool.

Do you have to pay back GTCC?

GTCC Centrally Billed Accounts (CBA) Individuals are not responsible for paying on these accounts since CBAs are maintained by the Defense Department. Transportation Accounts and Unit Cards fall under this program and are for limited use only. They also require: Limited use.

Can you use GTC for emergency leave?

➢ DO NOT USE THE GTCC for postage or shipping of items. ➢ DO NOT USE THE GTCC for/while on R&R or Emergency Leave.

What happens if you accidentally use your government travel card?

Civilian personnel who misuse or abuse the travel card may be subject to appropriate administrative or disciplinary action up to, and including, removal from federal service. Willful misuse of the travel card by DoD personnel (military or civilian) may constitute a crime punishable under federal or state law.Jul 1, 2016

Is there a fee to pay by phone?

Auto Payment. Is there a fee to make a Pay by Phone? There is no fee to make a payment by phone. To make a Pay by Phone you must have your routing number (9-digit ABA bank number) and a valid checking account number available. Please call: 1-800-200-7056. Enter in your 16-digit DoD Travel Card account number.

Does Citi accept debit cards?

No. Unfortunately Citi does not accept debit cards as a method of payment. You can make a payment using a valid checking account. You must also have the routing number available. Other acceptable payment options available to Defense Government Travel Card clients include: Mailing Payment to Citi. Pay By Phone.

How to get a replacement Citi card?

If your card becomes worn out, damaged or defective in any way, contact the Citi Customer Service Center to request a replacement card. In the U.S., please call 1-800-790-7206. Outside the U.S., call Citi collect at 904-954-7850.

How to contact Citi after losing a credit card?

Should you lose your card, realize that it has been stolen or notice a fraudulent charge on your Account Statement, notify your A/OPC and Citi immediately. To reach the Citi Customer Service Center, call 1-800-790-7206, 24 hours a day, seven days a week, every day of the year. If you are outside the U.S., call Citi collect at 904-954-7850. After you report a lost or stolen card, Citi will send you a letter. Follow the instructions in that letter. Cards that have been reported lost or stolen are blocked immediately from usage. If unauthorized transactions appear on your Account Statement, you should contact the Citi Customer Service Center.

What is a cardholder responsible for?

You are responsible for understanding your Agency/Organization’s policies and procedures regarding the definition of official Government Travel and the definition of authorized purchases as they relate to official Government Travel.

What is CitiDirect Card Management System?

Through the CitiDirect® Card Management System, Citibank’s Web-based electronic delivery system, designated Cardholders can access account and other card-related information online. Check with your A/OPC to see if the CCMS is available to you and to obtain detailed instructions for using this feature.

Can I use my Citi Travel Card at ATMs?

You may also use your card at ATMs in all Citi branch locations.

Can I use Citi Traveler's Checks at merchants?

Your A/OPC may provide you with traveler’s checks, which you can use at merchants and financial institutions worldwide. Citi can support the following foreign denominated traveler’s checks: Euros, Canadian dollars, British pounds, Australian dollars and Japanese yen. Checks are provided in prepackaged sets. In most cases, they can be replaced within 24 hours if they are lost or stolen by calling 1-800-645-6556. Outside the U.S., call collect at 813-623-1709.

Does Citi Travel Card charge in foreign currency?

If you make charges to your Citi Government Travel Card in a foreign currency, your transaction will be posted and shown on your Account Statement in U.S. dollars. The Bank will pass along all charges assessed by the bankcard associations. The total foreign currency transaction fee will either be added to, and integrated with, the applicable currency conversion rate or added to, and integrated with, the posted transaction amount.

What is GTCC in the military?

The GTCC includes Individually Billed Accounts (IBAs) and Centrally Billed Accounts (CBAs). The DoD policy is that the Government-sponsored, Contractor-issued travel card should be used to pay for ALL official travel expenses while on TDY/TAD.

What is a centrally billed account?

Centrally Billed Accounts. A CBA is a variation of the travel card, under the DoD travel card program. CBAs are used for the Department's specific needs and may be the method of payment for expenses incident to official travel, to include local travel. Payment of CBAs is the responsibility of the government.

What is DTMO policy?

Policy. Use of the travel card is mandated by the Travel and Transportation Reform Act of 1998. Per the DoDI 5154.31, Volume 4, DTMO is responsible for developing, coordinating, and maintaining the Government Travel Charge Card Regulations and managing the GTCC program. The Military Services may further restrict/define this policy.

Can I use a travel card to pay for someone else's travel?

Personal use of the travel card or using the travel card to pay for someone else's travel expenses is prohibited. The use of the travel card for non-official expenses may result in disciplinary actions. Service and Agency personnel needing assistance should contact their local Agency Program Coordinator (APC).

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