How do I unblock my army smart card?
You will have to visit an ID card office (RAPIDS (Real-time Automated Personal IDentification System)) to get your card unblocked, updated, or replaced. The CAC owner has to be present along with a second photo ID.
What happens when your smartcard is blocked?
If a TKE smart card PIN is entered incorrectly 3 times, the card becomes blocked and will be unusable until it is unblocked. When you unblock the PIN, the PIN does not change. You still need to enter the correct PIN and will have 3 more attempts to enter the PIN correctly.
How do I unblock my YubiKey?
If this has happened to you, here's how to reset the PIN and start over.Download and Install YubiKey Manager. ... Retrieve your PUK. ... Insert YubiKey and launch YubiKey Manager. ... Select the PIV application. ... Click the “Configure PINs” button. ... Click Unblock PIN button. ... Enter PUK and new PIN. ... Finished!
How do I reset my CAC card?
Any RAPIDS Site can reset a CAC PIN. Please visit your nearest RAPIDS Site, which can be located using the Site Locator on ID Card Office Online at https://idco.dmdc.osd.mil/idco/.