How do I contact the DoD travel card customer service?
1-844-308-6880 Travel Reservation Questions or Changes to a Reservation While on Travel Contact your Travel Management Company (TMC) listed on your travel itinerary or use the TMC Directory Government Travel Charge Card Questions Contact your local Agency Program Coordinator (APC) Citi Customer Service: 1-800-200-7056 (collect 757-852-9076)
How do I make a payment on my Defense Government travel card?
May 18, 2020 · Citi Government Travel Card Contact Number? 18.05.2020 Bill Best Time To Travel. Call us at 1-877-804-1082 or if outside the U.S. (call collect) 1-605-335-2222.
How do I contact the defense travel administrator?
Please call: 1-800-200-7056. Enter in your 16-digit DoD Travel Card account number. Enter the last 4-digits of your Social Security number. Wait for system to provide balance, available credit, available cash, last payment posted and next payment due. Press or say '2' for pay by phone automated payment.
What do you need to know about the government travel card?
The Citi Government Travel Card is accepted at 27 million merchant locations and 1,500,000 ATMs worldwide. Exceptional dedicated customer services, wherever you are. Our Customer Service Center is committed to satisfying the needs of all Citi Government Travel Cardholders. Inside the U.S., simply call us toll- free at 1-800-790-7206, 24 hours a day,
How do I check my GTC balance?
Check Account Balance in GTCLog into the GTC.In the bottom part of the screen, accounts will be displayed and the balance showed. Click on each account for more information or account history.
How do I order a new GTC?
If your card becomes worn out, damaged or defective in any way, contact the Citi Customer Service Center to request a replacement card. In the U.S., please call 1-800-790-7206. Outside the U.S., call Citi collect at 904-954-7850.
How do I pay my GTCC?
Paying for tuition can be done one of two ways:Online via GTCC Self-Service using acceptable debit/credit card.In person – GTCC has three campus locations for your convenience: ... Each campus accepts cash, check, debit or credit card or money order.More items...
How do I pay off GTC balance?
You can make a payment using a valid checking account....Other acceptable payment options available to Defense Government Travel Card clients include:Mailing Payment to Citi.Pay By Phone.Online Payments.Wire Payments.Auto Payment.
How do I get a GTCC card?
STEP 1: Complete the Travel Card 101 training at https://www.defensetravel.dod.mil/passport/. STEP 2: Read and Sign the GTCC Statement of Understanding (SOU) STEP 3: Scan your Travel Card 101 Certificate of Completion and SOU and email it to the MFP G1 Reserve Affairs Branch at [email protected] 22, 2014
How long does it take to get a GTC card?
At the request of the cardholder, the APC may activate the restricted card for a specific travel event. Government Travel Charge Card Delivery: Normal card delivery is 7-10 business days after the online process has been completed. Expedited cards are shipped approximately 2-3 business days.
How can I pay my GTC by phone?
Inside the U.S., simply call us toll- free at 1-800-790-7206, 24 hours a day, seven days a week, every day of the year. Outside the U.S., call collect at 904-954-7850.
Do you have to pay back GTCC?
GTCC Centrally Billed Accounts (CBA) Individuals are not responsible for paying on these accounts since CBAs are maintained by the Defense Department. Transportation Accounts and Unit Cards fall under this program and are for limited use only. They also require: Limited use.
Do I have to pay off my government travel card?
If properly done, travelers should not have to pay before reimbursement. The bottom line is that travelers should submit their travel voucher in a timely manner and make prompt payment of any charges.Oct 9, 2008
What can I use my GTCC for?
Based on the guidance we quoted above, you should use your GTCC for all official travel-related expenses. That includes things like your airfare, rental car, lodging, meals (yes – even meals!), parking, taxi fares, and all other travel-related costs you incur during a TDY (and a PCS, if your Component permits).
Does government travel card show up on credit report?
Outstanding government travel credit card bills can result in a negative reporting on the service member's civilian credit report, and the Department of Defense may "salary offset" a portion of the service member's salary to pay the government travel credit card bill.Aug 25, 2016
How do I find my GTC account number?
Look at the back of your Debit Card. The number on the white strip before CVV no. is your account number.
Contact Us
4800 Mark Center Drive#N#Suite 04J25-01#N#Alexandria, VA 22350-9000#N#571-372-1300
Defense Travel Management Office (DTMO)
4800 Mark Center Drive#N#Suite 04J25-01#N#Alexandria, VA 22350-9000#N#571-372-1300
What is a Citi government travel card?
Your Citi Government Travel Card makes it easy for you to purchase travel and travel-related services, reduces the need to carry cash, and assists you with record keeping. If you have any emergency situations, you can contact us toll-free 24 hours a day, seven days a week.
How do I contact Citibank credit card?
The customer care number for all Citibank credit card queries is 1860 210 2484.
How do I complain to Citibank?
An email explaining the query can be sent to [email protected] The email should also mention the complaint number generated in Level 1. Head Customer Care can also be reached on 044-28501242 or 022 4955 2425 between AM and PM IST (Monday to Saturday).
Can I use my government travel card for food?
Travelers may use their travel card at ATMs to obtain cash needed to pay for “out-of-pocket” travel-related expenses. Do not use the GTCC to pay for meals for spouse/family/friends who are not on the official travel orders. • Do not use the GTCC after the time the TDY terminates, only when in a travel status.
Can I withdraw money from my government travel card?
Cash withdrawals are limited to the amount of cash needed to cover incidental and miscellaneous expenses, that cannot be charged to the card, and as authorized by official travel orders. ATM cash withdrawals may not exceed $ in a billing cycle. The APC also must be notified of the missing card as soon as possible.
Can I pay my government travel card online?
Other acceptable payment options available to Defense Government Travel Card clients include: Mailing Payment to Citi. Pay By Phone. Online Payments.
What can I use government travel card for?
Do use your travel card to pay for authorized expenses on official travel orders. Do remember your travel card has a charge limit for food and automatic teller machine (ATM) withdrawals. Do obtain cash advances for official travel through an ATM only when authorized.
Is there a fee to pay by phone?
Auto Payment. Is there a fee to make a Pay by Phone? There is no fee to make a payment by phone. To make a Pay by Phone you must have your routing number (9-digit ABA bank number) and a valid checking account number available. Please call: 1-800-200-7056. Enter in your 16-digit DoD Travel Card account number.
Does Citi accept debit cards?
No. Unfortunately Citi does not accept debit cards as a method of payment. You can make a payment using a valid checking account. You must also have the routing number available. Other acceptable payment options available to Defense Government Travel Card clients include: Mailing Payment to Citi. Pay By Phone.
How to get a replacement Citi card?
If your card becomes worn out, damaged or defective in any way, contact the Citi Customer Service Center to request a replacement card. In the U.S., please call 1-800-790-7206. Outside the U.S., call Citi collect at 904-954-7850.
How long does it take for a Citi check to be mailed?
You can mail a check using the payment coupon and window envelope sent with your statement. Citi will post the payment within two business days after it has been received.
What is a cardholder responsible for?
You are responsible for understanding your Agency/Organization’s policies and procedures regarding the definition of official Government Travel and the definition of authorized purchases as they relate to official Government Travel.
How to contact Citi after losing a credit card?
Should you lose your card, realize that it has been stolen or notice a fraudulent charge on your Account Statement, notify your A/OPC and Citi immediately. To reach the Citi Customer Service Center, call 1-800-790-7206,24 hours a day, seven days a week, every day of the year. If you are outside the U.S., call Citi collect at 904-954-7850. After you report a lost or stolen card, Citi will send you a letter. Follow the instructions in that letter. Cards that have been reported lost or stolen are blocked immediately from usage. If unauthorized transactions appear on your Account Statement, you should contact the Citi Customer Service Center.
